Policies
At The Hedges on Blue Mountain Lake, we want your stay to be as easy and relaxing as the setting itself. Here's what you need to know before you visit.
Reservations
A deposit of 33% of your reservation cost (not including tax and gratuity) is required to confirm your reservation. Deposits may be paid by check, money order, or credit card in US funds only. Failure to pay the required deposit in a timely manner will result in loss of the reservation.
Cancellations
A full deposit refund will be issued for cancellations made more than 45 days prior to your arrival date. We're unable to refund deposits for cancellations made within 45 days of arrival, and no reductions in the number of days or guests will be accepted during that window. A deposit paid in one season may not be carried over to a subsequent season. We recommend guests obtain travel insurance in case a cancellation becomes necessary after the cut-off date.
Payment
We accept cash, check, money order, or credit card (Visa, Mastercard, American Express, Discover). Guests who pay their lodging balance at checkout by cash or check receive a 3% discount. Guests are responsible at checkout for all days and guests included in the reservation, plus any additional daily charges for guests beyond those originally booked.
Gratuities
We ask that guests not leave gratuities at meal time or for individual services. For convenience, a suggested 15% gratuity for the service staff is added at checkout.
Pets
No pets are permitted, with the exception of service dogs, guide dogs, and hearing dogs, which must remain with their owners at all times. For information on local kennels, please call us.
Smoking
The Hedges on Blue Mountain Lake is a smoke-free property.
Meals
Lodging is offered on the Modified American Plan, including a full cooked-to-order breakfast and a four-course evening meal each day. We're unable to make rate allowances for missed meals.
